Frequently Asked Questions
Everything you need to know about your 3D printed footwear experience.
How long does it take to receive my 3D printed shoes?
Since every pair is printed on demand to reduce waste, production typically takes 2-4 weeks. Once printed, shipping usually takes an additional 3-5 business days depending on your location.
Are Zellerfeld shoes recyclable?
Yes. Our footwear is made from a single-material polymer, making them 100% recyclable. You can send back your old pairs to be broken down and turned into new shoes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I wash my 3D printed shoes?
Absolutely. Because of our unique lattice structure and material, most models are machine washable. We recommend a cold cycle and air drying for the best results.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging. Because our products are printed to order, we encourage checking our size guide carefully before purchasing.
Do you ship internationally?
Yes, Zellerfeld ships worldwide. Shipping costs and delivery timelines vary by country and will be calculated at checkout.